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Frequently Asked Questions
To confirm you COD (Cash on Delivery) order, we need an upfront payment of Rs. 500, Please contact customer service 0301-1120151 for account details.
To inquire about the status of your order, please click on Track Your Order link https://www.aodour.pk/TrackOrder
It depends on where you are. Orders processed here will take 5 - 7 business days to arrive. Overseas deliveries can take anywhere from 7 - 15 days. Delivery details will be provided in your confirmation email.
Rs. 260 delivery charges all across Pakistan. Free Return.
We are trying our best to dispatch the products as soon as possible but average transit days are 2-7 days.
To inquire about the status of your order, please click on Track Your Order link on website.
The time varies from city to city e.g.;
- Lahore 1 to 2 days
- Islamabad 2 to 4 days
- Karachi 4 to 8 days.
We deliver through different courier companies to ship all orders safely at your doorstep.
It is well ensured that your order will not be lost or damaged. However, if such instance takes place you will receive a full refund on your order.aodour.pk takes complete responsibility of such matters.
Please note that orders may take up to 5 - 7 full business days to process in our warehouse before shipping. Therefore, orders with standard shipping may take from 10 - 15 business days to arrive.
For more information visit our delivery services policy.
No, there is no limit.
Once an order has begun processing, we are unable to make any changes to it. This includes updates to shipping information as well as product selections. Please be sure to carefully review your order before submitting it.
Contact customer service immediately at 0301-1120152 or You can also cancel your order from “Orders” if you have created profile at aodour.pk. Please note we ship orders as quickly as possible and cannot guarantee cancellation.
Currently we are shipping in Pakistan only.
Please Visit this page https://www.aodour.pk/TrackOrder, or you can contact customer service at Mobile Number 0301-1120152.
Items missing from your order may have been out of stock. If a product has a price of 0.00 on your final invoice, it was unavailable during order fulfillment and you were not charged for it. Please contact customer service 0301-1120152
- 10% If order amount is 25,000 or Plus.
- 30 % If order amount is 20,000 or above.
- 50 % If order amount is 40,000 or above.