Skip to content

Cart

Your cart is empty

Your privacy is our commitment
Legal & Trust

Privacy Policy

How we collect, use, and protect your personal information when you shop with Aodour.

Last Updated: January 2025
📂

What We Collect

Information gathered when you interact with us

When you create an account, place an order, or browse our store, we may collect the following:

Personal

Name, email, phone number, billing & shipping address

Transaction

Order history, product preferences, payment method (not card numbers)

Device & Usage

IP address, browser type, pages visited, time on site

Communications

Messages sent to our support team, feedback and reviews

⚙️

How We Use It

Purpose of data collection
  • Process and fulfill your orders accurately and on time
  • Send order confirmations, shipping updates, and delivery alerts
  • Provide customer support and resolve disputes
  • Personalize your shopping experience and product recommendations
  • Send promotional offers (only with your consent)
  • Improve our website, products, and services
  • Comply with legal obligations and prevent fraud
🤝

Sharing Your Data

We never sell your data

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited cases:

  • Delivery partners — courier services need your name and address to deliver your order
  • Payment processors — for secure transaction processing (they never store your full card details)
  • Analytics platforms — anonymized data only, to improve our website
  • Legal authorities — only when required by Pakistani law
🍪

Cookies

Small files that improve your experience

We use cookies to remember your preferences, keep your cart active, and understand how customers use our site. You can disable cookies in your browser settings, though some features may not function properly without them.

⚖️

Your Rights

Control over your personal information
👁️ Access your data ✏️ Correct inaccuracies 🗑️ Request deletion 📤 Data portability 🚫 Opt out of marketing

To exercise any of these rights, email us at info@aodour.pk. We'll respond within 7 business days.

🛡️

Security

How we protect your information

We use SSL encryption, secure servers, and follow industry best practices to protect your data. While no system is 100% secure, we take every reasonable measure to safeguard your information. In case of a data breach, we will notify affected users promptly.

Questions About Privacy?

Reach out to our team — we're happy to help you understand how your data is used.

info@aodour.pk